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Delete Phone MFA method

Action compatibility

This action is compatible with all Azure AD accounts with an existing Phone MFA method.

Required Permission

Action Area: image.png
 Required Permission:
  • Helpdesk Permissions
    • Multifactor Authentication Methods
      • Phone Authentication Method
        • Delete Phone MFA method

See My Access - Page for more information

Action Description

Outdated or lost phone numbers can be unassociated with a user's account with this action.

When to use this action?

This action can be used if a user loses or changes their phone number or for the initial setup of a new account.

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