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The My Access Page is available to all users after signing in and helps EndpointOps users understand what roles and permissions are assigned to their identity, among other information. List of all Admin Scopes assigned to the user's account G...

This is the initial release. To learn more about the available remote actions, please see Device Support Actions and User Support Actions.

Action compatibility This action is compatible with all devices having at least one MAM (Managed application) Required Permission Action Area: Required Permission: Helpdesk Permissions Device Permissions Managed Apps Sign-out ...

Action compatibility This action is compatible with Intune-managed Windows 10 and Windows 11 devices. Required Permission Action Area: Required Permission: Helpdesk Permissions Device Permissions Get Local Admin Password ...

Action compatibility This action is compatible with Azure AD accounts but cannot be used against federated and B2B accounts. Required Permission Action Area: Required Permission: Helpdesk Permissions Multifactor Authentication Methods Re...

Action compatibility This action is compatible with all Azure AD accounts except B2B and OnPremise synced accounts. It is also unavailable for accounts with an existing TAP authentication method. Required Permission Action Area: Required Permission...

Action compatibility This action is compatible with all Azure AD accounts having a TAP authentication method (independent of its availability state). Required Permission Action Area: Required Permission: Helpdesk Permissions Multifactor Aut...

Action compatibility This action is compatible with all Azure AD accounts except B2B and OnPremise synced accounts. It is also unavailable for accounts with an existing Phone MFA method. Required Permission Action Area: Required Permission: He...

Action compatibility This action is compatible with all Azure AD accounts with an existing Phone MFA method. Required Permission Action Area: Required Permission: Helpdesk Permissions Multifactor Authentication Methods Phone Authenticati...

Bug fixes Device detail search (like Serial number or IMEI) in the Helpdesk interface will also retrieve all device owner attributes New Features It is now possible to inspect user details and attributes of B2B guest accounts Improvements The ma...

New Features and Enhancements Account type recognition EndpointOps now recognizes the account types federated (hybrid), cloud-only, and B2B accounts and differentiates the account health recommendations based on the type. This additional granularity will: ...

New Features and Enhancements RemoteID integration RemoteID is a separate application that allows supporters to remotely verify the identity of calling users using Microsoft MFA. This new user action allows the generation of personalized RemoteID-URLs, that ...

New Features and Enhancements Fundamental core updates Major update in Microsoft Graph API UI framework replacement Software stack update Dependency package updates Performance improvements Bug fixes Wrong profile picture displayed Helpd...

Fundamental core updates Software stack update Dependency package updates Improvements Improved authorization state management to minimize "unauthorized"-pages due to re-authorization requirement

Fundamental core updates Software stack update Dependency package updates Improvements Added new Entra Account details Added Account Health check for "Password Last Set" to highlight password expirations Minor UI optimizations