Reset/Remove Device Passcode
Required Permission
| Action Area: |  |
Required Permission: |
|
|---|
The user requires permission with (any device) or matching the device's Operating System and/or Configuration. See My Access - Page for more information
Action compatibility
Depending on the operating system and enrolment method, this request either removes/resets the device-level passcode or the work profile passcode. See the below compatibility matrix for better guidance.
Device level passcode reset
| OS | Setup | Compatible |
| Android Enterprise | w/o Device Owner |
only < Android 6.x |
| Android Enterprise | w/ Device Owner |
Yes |
| Android Enterprise | w/ Work profile |
No |
| Android Enterprise | w/ Kiosk mode |
Yes |
| iOS/iPadOS devices | w/o user enrollment |
Yes |
| iOS/iPadOS devices | w/ user Enrollment |
No |
| MacOS | n/a |
No |
| Android Open Source Project (AOSP) | n/a |
Yes |
Android enterprise work profile passcode reset
| OS and Setup | Compatible |
| Android Enterprise |
only > Android 8.x |
Action Description
Passcode resets or removals come in many different forms and depend highly on the device's operating system and version, and also on the enrolment method used.
When to use this action?
The main purpose is the removal of the device's PIN code if the user forgot it.