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Wipe Managed Device

Required Permission

Action Area: image.png
Required Permission:
  • Helpdesk Permissions
    • Device Permission
      • Wipe Device

The user requires permission with (any device) or matching the device's Operating System and/or Configuration. See My Access - Page for more information

Action compatibility

This action is compatible with all Intune-managed devices. The effect of the action may depend on the device's operating system or the ownership of the device.

todo: create a matrix explaining the effect of the action based on the different OS and ownerships.

Action Description

The Wipe managed device action restores a device to its factory default settings. This wipes all user accounts, data, MDM policies, and settings/Resets the operating system to its default state and settings.

This action will also delete the associated Azure Device Registration to remediate orphaned device registrations. 

This action will also perform a Managed Apps Sign-out to clean up unwanted MAM-only registrations.. 

Permission to this action is typically not granted for personal devices, as a wipe of a personally owned device is will cause data-loss of personal data.

When to use this action?

Intune-managed devices may be wiped if they need to be installed from scratch or returned to the organization's device stock. To protect confidential data, consider sending a wipe command if a device is lost or stolen.

Please refer to and follow your company's guidelines before sending wipe requests.